Return and Warranty Policy

  • Your products (only purchased on the website KugooScooterUSA.com) are warranted against defects in materials and workmanship for a period of 6 months.
  • Battery warranty is 6 months.
  • We can't cancel the order if your parcel has been shipped out.
  • Customers will only be charged once at most for shipping costs (this includes returns); no handling fee for returning/replacing/maintaining the product, but please contact us before returning a defective item in order to receive the return shipping address and other instructions.